Support

For help with Language Voice Tutor, contact:

support@languagevoicetutor.com

Support is currently provided by email.

What we can help with

We can help with:

• Windows desktop app download and installation;
• account access;
• sign-in issues;
• lesson or voice/text practice issues;
• bug reports;
• privacy and account deletion requests;
• Free, trial, and Pro access questions;
• subscription, cancellation, or refund questions;
• reporting inappropriate or harmful AI-generated content.

What to include in your message

Please include:

• your account email address;
• your Windows version, if relevant;
• app version, if available;
• a short description of the problem;
• screenshots or error messages, if useful.

Do not send passwords, full payment card details, secret keys, passport details, or other highly sensitive information.

Billing support

Website purchases are expected to be processed through Paddle.

If your paid order is processed through Paddle, some payment, receipt, subscription, cancellation, or refund questions may also be handled through Paddle buyer support or the links in your Paddle receipt.

Privacy and deletion requests

For privacy questions, account deletion, or data rights requests, contact support@languagevoicetutor.com

AI content reports

If the AI tutor produces inappropriate, harmful, or clearly incorrect content, contact support@languagevoicetutor.com and include:

• your account email;
• approximate date and time;
• study language and topic;
• a short description of what happened;
• screenshot or copied text, if available.

Response time

Support response times may vary during direct download and early product access.

We aim to review support requests as soon as reasonably possible.